What MESPIL stands for:
Management Development, Events & Keynote speaking, Sales Effectiveness, Personal Development, IT & e-business, Leadership Development
We specialize in providing various corporate solutions to drive performance, speed up the change process and involve your people in achieving the corporate goals.
Below are some of the Corporate Solutions training programs we offer:
“Good management is nothing more than knowing how to motivate other people” – Lee Lacocca
The Management Development training programme is designed to provide managers with the skills needed to drive performance, increase results, and motivate employees. Our trainers have a wealth of experience at their disposal and impart on attendees specialist advice and support techniques which will leave manager with the knowledge and tactics needed to be a great manager and lead their team to success.
The course, which takes place over one day, will teach the skills needed to drive performance, increase results, and motivate employees
For more information on our Management Development course, or to book a training course, click here.
“Any change, even a change for the better, is always accompanied by drawbacks and discomforts.” – Arnold Bennett
In today’s society change is very important to help a company keep up with their competition. In many companies however this can be a challenging experience. In order to successfully implement changes into a company it is important to have strong change management skills which will help minimise the disruption to productivity and employee morale. Our change management training programme provides attendees not only with the skills necessary to ensure a smooth transition, but also to ensure that these changes are embedded effectively into the company.
For more information on our Change Management course, or to book a training course, click here.
“Sales are contingent upon the attitude of the salesman, not the attitude of the prospect.” – William Clement Stone
The Sales Effectiveness training course will teach attendees the how to sell with NLP (Neuro-Linguistic Programming) in a one day intensive session. NLP is an incredibly powerful discipline that enables people to unblock the structures of human communication and human excellence. Through doing so one is able to think, communicate and manage themselves, and others, more effectively. NLP has been used for many years to help sales people all over the world boost their communication skills and achieve success.
Our training course will teach attendees how they can use NLP to;
• Develop trust, rapport and credibility with all your clients
• Handle any sales situation or challenge
• Develop long-lasting relationships that will ensure you’ll go from strength to strength with each sale you make
For more information on our Sales Effectiveness course, or to book a training course, click here.
NLP for Business Leaders
“All that we are is the result of what we have thought. The mind is everything. What we think we become.” – The Buddha
Good management in business is the ability to coach your staff and this is a concept that more and more successful executives are beginning to appreciate. In order to encourage staff to reach their full potential, supporting, motivating and encouraging others all now play a big part of the senior management role. As a senior manager however are you yourself getting the same support and encouragement that you need to achieve these goals?
Our training course is offered to both groups, and individuals where we will provide business leaders with the support that you need to help bring clarity and focus to your thinking. The coaching of senior managers and directors by our NLP Coaches who understand the natural cycle of business growth and development will greatly enhance the achievement wealth creation, people development and team-building within the company.
For more information on our NLP for Business Leaders course, or to book a training course, click here.
“The most important trip you may take in life is meeting people half way.” – Henry Boyle
Strong negotiation skills are fundamental to success in both your private and professional life. Whether you are negotiating your salary or negotiating with your kids over chores your power of negotiation will determine your level of success. In this course attendees will learn the best tips and techniques to become a more effective negotiator. They will learn how to achieve a win-win resolution in every negotiating situation, how to enter the process with confidence and which steps you should take to structure your negotiation approach.
For more information on our Effective Negotiation course, or to book a training course, click here.
“Customer satisfaction is worthless. Customer loyalty is priceless.” – Jeffrey Gitomer
At Mespil Academy we have years of experience in the provision and training of Customer Service Excellence. We offer corporation workshops and seminars designed to improve the customer service skills of your staff. The interactive and practical workshop goes into the fundamentals of customer service and the skills required to communicate effectively with your customers. Our expert trainers also teach the best methods of handling complaints, addressing customer issues and overcoming stress created in the workplace to ensure the highest quality of customer service possible.
For more information on our Customer Service workshop or to book a course or workshop click here.
Workshops & Seminars
At Mespil Academy we offer our customers a wide variety of workshops and seminars to choose from to suit their individual needs. Various In-House training options are available for the ease of client. One-to-One training, team training or group training options are available with Mespil Academy
Our interactive Consultative Selling workshop teaches the importance of how asking questions and listening to your customer can help you better identify your customers issues and needs. It allows you to gain a better insight into your customer and how they make decisions, better enabling you to present tailored recommendations for your client and to resolve any potential objections. This consultative selling approach benefits both the customer and the salesperson, and delivers mutual long term benefits to both parties.
For more information on our Consultative Selling workshop or to book a seminar click here.
Business Strategy for Growth
Our Business Strategy for Growth seminars help attendees to refocus, refresh and reinvigorate their strategic thinking and give them the knowledge and tools that they need to develop and achieve the right goals for their company.
For more information on our Business Strategy for Growth workshop or to book a seminar click here.
Finance for Non-Finance Managers
Our finance for non-managers workshop is designed to give managers and executives from a non-financial background a better understanding of the basic principles of business finance. The aim of this workshop is for them to gain more confidence and an increased ability when it comes to addressing matters of a financial nature. Participants will learn how to understand financial statements, analyse company accounts and how to better understand the role of financial strategies within their company.
For more information on our Finance for Non-Finance Managers workshop or to book a seminar click here.
Business Development Program
Our Business Development workshop teaches the necessary skills required for growing and developing a business across any industry. This course is designed not only for entrepreneurs, but also for those who wish to understand how to spot market opportunities and become a more effective business leader. We also teach the tools to help business leaders analyse their challenges or potential threats, and how to develop intricate business growth strategies to overcome these challenges.
For more information on our Business Development Program or to book a seminar click here.
Customer Service Excellence
Our Customer Service Excellence workshop offers the tools and techniques required to provide excellent customer support. It is designed for staff of all levels that are looking to improve on their customer service skills, in order to contribute positively to the image of the company and brand whom they represent. The interactive and practical workshop goes into the fundamentals of customer service and the skills required to communicate effectively with your customers. Our expert trainers will also teach the best methods of handling complaints, addressing customer issues and overcoming stress created in the workplace to ensure the highest quality of customer service possible.
For more information on our Customer Service Excellence workshop or to book a seminar click here.
Our Goal Setting workshop is designed to help staff of all levels learn the tools for setting and achieving worthwhile goals. We teach the step by step process of goal setting – how to set, define and plan achievable goals, the importance of communicating these goals with others, and strategies to follow in order to achieve these goals and analyse your progress along the way.
For more information on our Goal Setting workshop or to book a seminar click here.